Shipping policy

Free Shipping (Standard + Expedited)

We currently offer FREE shipping on all orders, with two checkout options:

1) Expedited Shipping — FREE (Limited-Time Upgrade)

  • For a limited time, we’re offering a FREE expedited upgrade (a $7 value). 

2) Standard Shipping — FREE

  • Reliable delivery with tracking included.

You’ll see both options at checkout. Availability may change based on carrier capacity and fulfillment demand.

Order Processing

  • Most orders are processed the same day (Mon–Fri).

  • During peak periods or additional verification, processing may take 1–3 business days.

  • Orders placed on weekends or holidays begin processing the next business day.

Once your order ships, you’ll receive an email with your tracking number.

Delivery Times (USA / CA / UK / AU)

Expedited Shipping (FREE Upgrade)

  • Estimated delivery: 4–7 business days

  • In rare cases (carrier delays, weather, peak seasons), delivery may take 8–12 business days

Standard Shipping (FREE)

  • Estimated delivery: 6–12 business days

  • In rare cases (carrier delays, weather, peak seasons), delivery may take 8–14 business days

Delivery estimates begin after your order has been processed and shipped.

Tracking Your Order

As soon as your order ships, we’ll email your tracking details.
You can also track your order anytime via our Track Order page.

Customs & Duties (International Orders)

For orders outside the USA, shipments may be delayed due to customs clearance.
Any import duties/taxes (if applicable) are determined by your country and are the responsibility of the customer.

Address Accuracy

Please double-check your shipping address at checkout. Dionora is not responsible for delays or returns caused by incorrect or incomplete addresses.